Our tiered plan packages

Monthly or annual subscription plans for individuals and businesses, that scale with you. Exceeding any one of the free monthly allowances transitions you automatically to the next plan tier.

Free
£ 0 0 / m
0 0 / m
$ 0 0 / m
Get started
Genesis
£ 2 22 / m
2 24 / m
$ 3 26 / m
Get started
Insured
Genesis Plus
£ 4 40 / m
4 42 / m
$ 5 45 / m
Get started
Insured
Free monthly allowances
Free assets under key Info
250
500
2,000
Free signed transactions Info
5
10
10
Free user accounts with access recovery Info
1
1
2
Free wallet accounts Info
2
4
4
Free per wallet addresses Info
Free read transactions Info
Features included



Hold, send or receive all supported cryptoassets Info
No
Yes
Yes
Assets under insurance Info
No
Yes
Yes
Priority customer service Info
No
Yes
Yes
Multisig control policy Info
No
No
Yes
Buy crypto direct from wallet Info
Yes
Yes
Yes
Service monitoring and alerting Info
Yes
Yes
Yes
Web app Info
Yes
Yes
Yes
Mobile iPhone app Info
Yes
Yes
Yes
MetaMask integration Info
Yes
Yes
Yes
Net asset values Info
Yes
Yes
Yes
Inbox notifications Info
Yes
Yes
Yes
Transaction notifications Info
Yes
Yes
Yes
KYC and AML Info
Yes
Yes
Yes
Features coming soon



Mobile Android app Info
Yes
Yes
Yes
Staking services Info
Yes
Yes
Yes
Free
£ 0 0 / m
0 0 / m
$ 0 0 / m
Get started
Genesis
£ 25 285 / m
27 310 / m
$ 30 340 / m
Get started
Insured
Genesis Plus
£ 50 540 / m
53 570 / m
$ 60 625 / m
Get started
Insured
Free monthly allowances
Free assets under key Info
250
10,000
40,000
Free signed transactions Info
15
45
90
Free organisation accounts Info
0
1
1
Free user accounts with access recovery Info
1
2
3
Free wallet accounts Info
2
10
20
Free per wallet addresses Info
Free read transactions Info
Features included



Hold, send or receive all supported cryptoassets Info
No
Yes
Yes
Assets under insurance Info
No
Yes
Yes
Priority customer service Info
No
Yes
Yes
Multisig control policy Info
No
Yes
Yes
Buy crypto direct from wallet Info
Yes
Yes
Yes
Service monitoring and alerting Info
Yes
Yes
Yes
Web app Info
Yes
Yes
Yes
Mobile iPhone app Info
Yes
Yes
Yes
MetaMask integration Info
Yes
Yes
Yes
Net asset values Info
Yes
Yes
Yes
Inbox notifications Info
Yes
Yes
Yes
Transaction notifications Info
Yes
Yes
Yes
KYC and AML Info
Yes
Yes
Yes
Optional Feature add-ons



Exchange wallets Info
Pricing on request
No
Yes
Yes
APIs and webhooks Info
Pricing on request
No
Yes
Yes
Dedicated developer support Info
Pricing on request
No
No
Yes
Features coming soon



Configurable transaction controls
No
Yes
Yes
Mobile Android App Info
Yes
Yes
Yes
Staking services Info
Yes
Yes
Yes

Bespoke

For sophisticated investors, high net worth and ultra-high-net worth individuals looking to securely invest or store their cryptoassets. Trustology has the right custodial wallet solution to meet your needs.

With institutional-grade back-end security combined with front-end flexibility and ease of use, our unique hot wallet lets you safely put your cryptoassets to work for you.

Contact

What’s included

Feature Store a bespoke amount of crypto

We go beyond cold storage at real-time speed without compromising on security, ease-of-use or flexibility. So you can send, receive and store any amount of crypto with peace of mind.

Feature Institutional-grade security

End-to-end hardware security of your assets’ keys with front-end software flexibility

Feature Multi-signature transactions

Advanced multi-signature transaction authorisation for better governance and security over your assets.

Feature Custom amount of 'send' transactions

Transactions can be originated via mobile app, APIs or MetaMask integration. Transactions can be simple token transfers, or complex Ethereum dApp transactions.

Feature Account customisation as per your requirements

Your assets, your keys. We can tailor and customise the account to suit your needs.

Feature Secure access to Ethereum DApps with MetaMask integration

Access Ethereum enabled decentralised applications (dAPPs) with ease and security using your private keys. Sync your TrustVault custodial wallet with MetaMask to sign and verify transactions.

Feature Account recovery

Our dedicated customer support team are always available to troubleshoot app errors and provide account recovery assistance.

Feature 24/7 customer service and access

Human support there when you need it and easy access to your accounts via mobile phone or desktop interface.

Feature Family controls

Secure your digital inheritance. Apply controls that ensures continued management, access and succession of your wallet accounts with family members.


Features coming soon

Coming soon Web app

Manage your TrustVault wallet and user account via our web interface. View token balances and historic transactions. Create transactions and have them pushed to your registered user devices.

Coming soon Mobile Android app

TrustVault wallet will now be supported on Android devices. Device will be used to capture user information during onboarding, create wallet accounts, initiate account recovery requests, view token balances and historic transactions, create and multi-factor sign new transactions and submit transactions.

Coming soon Transaction notifications

Users receive push notifications on their iPhone whenever one of their addresses receives funds, or whenever one of their submitted transactions is mined.

Coming soon Staking services

Trustology will operate staking services on behalf of its clients in return for a fee.

Protection

Cryptoassets insurance

Through Marsh, Trustology has secured a tailored insurance policy covering the theft, loss or destruction of digital assets in our care under Genesis, Genesis Plus and Bespoke plan tiers. The policy has been placed with a panel of insurers with an S&P rating of A+ and above. The main insuring clauses can be summarised as:


  • Loss caused by theft by employees of Trustology

  • Loss from any cause while the cryptocurrency is in transit anywhere in the custody of an employee of Trustology or any other person or entity duly authorised by Trustology to have custody

  • Loss caused by computer fraud or funds transfer fraud or caused by loss of Trustology's electronic data as the result of the destruction of such electronic data due to malware caused by any person while the electronic data is stored within Trustology's computer system


Insurance Plans 0
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Rapid support & recovery

Our customer support team are available to troubleshoot app errors and provide account recovery assistance.

FAQs
  • Can I use TrustVault on my laptop or tablet?

    Currently, we only support iPhone. You can view your accounts on other devices using a block explorer. In the meantime, we’re working on making it possible to submit draft transactions through our web API for our customers’ benefit.


  • Which phones are supported?

    TrustVault supports iPhones with Touch/Face ID. Here’s a list a list of the ones we support: iPhone 5S (2013), iPhone SE, iPhone 6, iPhone 6 Plus, and all iPhones newer than above.


  • What happens if I get locked out of my account?

    We can unlock it for you – the process is called an account recovery. To request an account recovery, either contact us via Chat on the App or our website or go to [email protected]