Access, transfer and store your cryptoassets safely from the convenience of your mobile phone.
TrustVault is powered by the world’s most secure hardware and software designed to safeguard private keys and protect digital assets from loss, destruction, theft and fraud, whilst providing the flexibility to transfer instantly, at any time.
All our insurance plans are arranged by AON.
Cyber and physical theft
All private keys and controls are managed within tamper proof programmable HSMs, and then stored in secure data centres with highly-available multiple encrypted backups in the cloud.
All transfer instructions must pass through our three-step signing process, beginning with submission via a registered TrustVault app, installed on a mobile device containing a secure processor and biometric locking hardware.
Unlike omnibus account wallets, TrustVault enables each user to own one or more unique, key-safeguarded blockchain wallet addresses, the contents of which can be independently audited by the owner at any time.
TrustVault’s transaction control, verification and signing procedures are managed entirely by our custom firmware operating within HSMs, which are immune to tampering and eliminate the security risks and transaction delays associated with human operators.
The T4 infrastructure powering our HSM cluster is provided and managed by an industry-leading financial data provider and continuously monitored by multiple financial security providers.
Whilst very few of TrustVault’s operations are handled by humans, critical operations such as account activation and recovery require signoff from multiple members of our management team, each having passed several background and security checks.
KYC & AML
We implement robust procedures around AML compliance utilising the support of both Onfido and Chainalysis. Our know your transaction (KYT) and KYC processes in place ensures we’ve conducted an exhaustive list of personal information, documentation, PEP, sanction and adverse media checks, in addition to ongoing suspicious activity reporting.
We conduct regular self-audits in accordance with the international standard for Information Security Management Systems (ISMS), which governs Trustology’s policies, procedures and customer data management controls.
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